PrimeNurse Healthcare Solutions
– Frequently Asked Questions (FAQs)

General Information

Explore essential questions about PrimeNurse Healthcare Solutions, our services, and how to contact us for your staffing needs. We’re here to provide the information you need for effective healthcare staffing.

PrimeNurse Healthcare Solutions is an Illinois-licensed nurse staffing agency that provides qualified nursing professionals, including RNs, LPNs, and CNAs, to healthcare facilities. We are committed to delivering high-quality patient care and operational efficiency by meeting the dynamic staffing needs of hospitals, nursing homes, and other healthcare providers.

PrimeNurse specializes in providing healthcare facilities with highly qualified, licensed nursing professionals for temporary, per diem, and long-term staffing needs. We offer flexible staffing solutions tailored to meet the specific requirements of each facility.

You can reach us through the contact form on our website, by calling our office at (312) 684-9880, or by emailing us at [email protected]. Our team will work with you to understand your staffing needs and provide a tailored solution.

For Healthcare Facilities

Find answers to frequently asked questions about our staffing services, including response times, long-term solutions, and how we ensure the quality of our nursing professionals.

We work with a pool of pre-vetted, licensed nursing professionals and can typically respond to urgent staffing requests within 24 to 48 hours, depending on the location and specific staffing requirements

Yes, in addition to temporary and per diem staffing, we offer long-term staffing solutions to meet ongoing staffing needs for healthcare facilities. Please contact us to discuss your specific requirements.

All PrimeNurse professionals go through a rigorous vetting process, including criminal background checks, verification of licenses and certifications, reference checks, and skills assessments to ensure they meet our high standards of care.

For Nurses and Healthcare Professionals

Discover answers to common questions about joining PrimeNurse, required documents, scheduling, and on-call shifts. Learn everything you need to start and manage your career with us.

To apply, visit our Careers page and submit your resume along with the required documents. Once submitted, our HR team will review your application, and we will contact you to begin the onboarding process if you meet the qualifications.

All applicants must submit the following:

A completed employment application
Verification of licenses and certifications (RN, LPN, CNA)
Mantoux (TB) test results
CPR certification
Identification (driver's license or state ID)
Verification of previous employment and references

PrimeNurse provides a flexible scheduling system, allowing nursing staff to choose shifts that fit their availability. Scheduling is based on the needs of our partner healthcare facilities and the availability of our nursing professionals.

Some positions may require on-call availability. This will be clearly communicated during the hiring process, and on-call staff are compensated for their availability and any hours worked.

Compliance and Licensing

Understand how PrimeNurse meets Illinois regulations and maintains compliance with healthcare standards. We prioritize safety and quality in every aspect of our operations.

Yes, PrimeNurse Healthcare Solutions is fully licensed under the Illinois Nurse Agency Licensing Act. We comply with all state and federal regulations, ensuring that our services meet the highest standards of safety and quality.

PrimeNurse ensures compliance through rigorous vetting of staff, adherence to Illinois regulations, ongoing skills assessments, and continuous education for our nursing professionals. We also conduct regular audits and ensure proper documentation and reporting.

Billing and Contracts

Get clear insights into PrimeNurse's billing terms and contract details. We ensure transparency in our pricing and guarantee no hidden fees for hiring our professionals.

PrimeNurse offers transparent billing with a detailed breakdown of costs. We provide healthcare facilities with hourly rates per category of staff, administrative fees, and any additional costs. Our contracts are straightforward, with no hidden fees.

No, PrimeNurse adheres to the Illinois Nurse Agency Licensing Act, which prohibits charging healthcare facilities any fees for hiring one of our professionals as a permanent employee. There are no buy-out or placement fees associated with permanent hires.

Training and Continuing Education

Discover how PrimeNurse invests in the growth of its nursing staff through mandatory training and ongoing education, ensuring excellence in patient care and clinical competence.

Yes, we provide mandatory training for all nursing staff, including CPR certification, infection control, patient care standards, and incident reporting. We also offer opportunities for continuing education to ensure our staff remains current with healthcare best practices.

We maintain an up-to-date skills inventory and clinical competence checklist for all nursing staff. Competence assessments are conducted during onboarding and periodically thereafter to ensure that staff meet the standards required for their assigned roles.